Privacy Notice

North Yorkshire Home Choice -
Privacy Notice

Who We Are

North Yorkshire Home Choice is a choice based lettings Partnership of Local Authorities and Registered Social Landlords who provide social housing for rent in the wider area of North Yorkshire. This includes the local authority Areas of Craven Richmondshire Ryedale Hambleton Scarborough and Selby (NB York & Harrogate local authority areas operate their own housing registers and allocations policies)

What We Do

We operate a single shared social housing register and allocations policy in the local authority areas of Craven Richmondshire Ryedale Hambleton Scarborough and Selby

What is Choice Based Letting and how does it work

Choice based letting is a scheme which allows an applicant to make a “bid” for a property advertised by local authorities and registered social housing providers available to rent. Applicants must have an active housing application to make a “bid”  Generally accommodation will be offered to the bidder with the highest priority under the allocations scheme and matches the lettings criteria for that property. Some properties may be allocated as a direct let or may be restricted to a specific need such as an adapted property.

Why we need to process your data

When you apply for social housing we need you to provide information so that we can identify that

You are eligible for social housing
You qualify for housing under the allocations policy
What your housing need is
What type and size of property would be most suitable to meet your housing need

What is the lawful basis for collecting this data

The processing is necessary for us to perform the task of administering the North Yorkshire Home Choice housing register and the local authorities duty to allocate housing under part 6 Housing Act 1996 (as amended by the Localism Act 2011)

Without this information we cannot operate the North Yorkshire Home Choice, choice based lettings service to help you access the social housing register.

The information you provide as part of the housing application form may include sensitive information and special category data under article 9(2) of GDPR

For example Special Category data may be health related.  If your current housing is unsuitable as it is impacting on medical and welfare grounds or you need to move because of a disability  or access need we may need this information to assess why your current home is unsuitable and how a move or an alternative property would be of benefit.  We get your permission by an on-line declaration when you submit an electronic application or when you sign a paper application form.

What happens to your information
Your application will be held using secure storage. The housing register we operate is called Abritas and operated by Civica, which is the data processor. Your information may also be stored on the secure housing system of the processing partner of North Yorkshire Home Choice.  Information held by partner, participating and associate landlords will be treated in compliance with the requirements of the DPA 1998 and any successor legislation. Information will not be shared to third party countries or international organisations.

Who we share your information with

Your information is shared between the local authorities and registered social landlords who process and assess your application for social housing.  

Your information may be shared with other registered social landlords or private landlords who let property through NYHC and you make a bid on one of their advertised properties.

 Participating Landlords are registered social landlords who have access to Abritas the allocations IT system, associated landlords are those registered social landlords who have nomination agreements to provide housing to a local authority.

We publish a list of full partners, participating and associated landlords on the North Yorkshire Home Choice website

Under the Data Protection Act 2018 and any successor legislation, we may be required to share information with 3rd party organisations such as the police and other statutory agencies for the purposes of preventing and detecting crime or for anti-fraud purposes.

Information may also be shared with your family, advocate or someone who represents you but only where you have asked us to do so.

How long is your information

Your application and supporting information will be kept on the housing register until you are housed and then for a further 7 years. Inactive or partially completed applications will be held for 7 years. We keep your data only for as long as necessary and it will be securely deleted.  Housing landlords or housing landlords where you bid on a property will publish their own privacy policy and retention periods.

Your Rights

You have the right to be informed about the collection and use of your personal data, you can ask to see copies of data held and ask for it to be corrected or deleted.

To find out about your rights under the data Protection Act 1998 (and any successor legislation) you can go to the Information Commissioners Office (ICO)

If you have any questions about this Privacy Notice, your rights, or if you have a complaint about how your information has been used, please contact us using our Partner contact details available on the North Yorkshire Home Choice website at


Privacy Notice: Published August 2016

Updated May 2018

Reviewed and updated - May 2021
                                      - May 2022

Next review scheduled May 2023


We may use your information to provide statistical and demographic information, for example the number of applicants on the housing register or the number of households that have been housed, the demand for a certain type of property to support future planning or to complete central government returns within social housing allocation (CORE data returns)  

This information will be anonymised and will not identify any individual.