Housing options is about choices. It is about where you live, work or train and how you live your life. Housing advice is the first stop for anyone with a housing problem or who need to leave their current accommodation:
Because of the shortage of housing across York and North Yorkshire, we cannot offer a house to everyone who has a housing problem, but we can advise you about alternative options.
If you have a housing problem, please contact your Housing Options team at the local authority for advice. In some circumstances, we can arrange an appointment with an adviser.
Housing Options can offer advice and assistance to people looking for somewhere to live; realistic, up-to-date advice on housing locally and how to pay for it; information on private renting low cost home ownership, supported housing, mutual exchanges and downsizing; a range of solutions for reasonable preference group applicants, with practical assistance if appropriate and assistance with keeping your home.
Advice and assistance is available on all matters relating to housing for residents of York and North Yorkshire who are private tenants, leaseholders, owner occupiers or housing association tenants on your rights to stay in your home; rent and service charges arrears; housing benefit and welfare rights; paying for your accommodation; disrepair and housing standards; disputes with your landlord; tenancy deposits; negotiations with your landlord or mortgage lender; money advice to home owners on mortgage arrears and service charges; advice and assistance for private tenants who are being harassed or illegally evicted. It is important to consider which options are available to you in advance, taking into account your current circumstances and the finances you have available.
In some cases Housing Options may refer you for specialist advice and assistance.