How to Bid
Available Properties
Available properties are advertised each week from Thursday until midnight the following Tuesday. There are no properties advertised on a Wednesday.
Each property advert will provide you with information such as;
the landlord
property location
number of bedrooms
rent and service charges
other features for example if there is a garden or parking space, if pets are allowed or any minimum age restrictions
Adverts will also advise if there are any restrictions on bidding such as a section 106 planing or legal requirements, local letting initiatives, rural designations or sensitive lets where additional checks on applicants are required.
Please read the advert and contact us if you are unsure if you are eligible to bid on a property. If you bid on a property that you are not eligible for this will be a wasted bid and you will not be considered for the property.
Symbols are also used to highlight key features. for example 
the property has a garden 
the property is wheelchair adapted 
this property is part of a sheltered housing scheme.
Bidding or expressing an interest
To apply for a property you must tell us that you wish to be considered for it and this is referred to as Bidding.
You can bid on a maximum of three properties per week.
Bids can be placed using the following channels
- Use the website;
- Use the automated telephone bidding line; (0300-011-2170)
- Send a text message; (07537-402495)
- Return a coupon by post; or
- In person at your local partner office reception
You can place a bid at any point during an open cycle. Placing a bid at the begining or at the end of an advertising cycle will not advantage or disadvantage you in any way.
Placing a bid on a property you are not elgibile for will be a wasted bid and you will not be considered for the property.
Need Help
If you need help with bidding or are helping someone to bid and need advice please contact your local partner office who will be happy to provide information, support and guidance.
In certain circumstances we can offer an Auto Bid facility. This means that subject to an active application, a specified area and property type the system can make a bid on your behalf.
Important. You should only bid on properties that you are eligible for and wish to be conisdered for. Applicants will not be considered for properties they are not eligible to bid on or where they do not meet the terms of the advert. Applicants who refuse 3 offers of a suitable property following bidding may be excluded from the register for 12 months.