North Yorkshire HomeChoice

Our system is being upgraded to meet WAG2.1 legislation. During this implementation password security is being improved. This means when you sign into your application you will be asked for a password  The following Q&A will guide you through the process.

What’s changed?The NYHC customer website has updated and when you login to your account you will be asked to enter a password along with your Login Reference number and memorable date.

Why am I been asked to set a password?You are been asked to set a password in order to add an extra layer of security to your account.

Will I be asked to enter a password everytime I login?You will be asked to enter your login reference number, memorable date and password everytime you login, so please remember to keep these details safe.

How do I set my new password? The next time you login to your account you will see the following instructions / pages

1. You will be asked to enter your Login reference number.
2. You will be asked to enter your existing memorable date.
3. You will then be asked to set a new password.  Your password must be between 6 – 10 characters and must contain 2x Upper case letters, 2x Lower case letters and 2x numbers.  It must not have any symbols or punctuation.

FOR SOCIAL HOUSING IN YORK YOU MUST NOW REGISTER DIRECTLY WITH CITY OF YORK COUNCIL. 
Please visit their website at https://www.york.gov.uk/housing 

LOOKING FOR SOCIAL HOUSING IN YORK ?  City of York Council will leave North Yorkshire Home Choice in April 2022. If you are currently looking for housing in York you will need to apply or re-register your interest directly with City of York Contact the York team for more information on 01904 554044 or email them at housing.registrations@york.gov.uk 
North Yorkshire Home Choice  will continue to operate the social housing register for  the local authority areas of Craven Richmondshire Ryedale Hambleton Scarborough and Selby.

Looking for social housing in york ?  City of York have launched their own York housing register and social allocations policy please visit  www.york.gov.uk/OpenHousing to register your interest or for more information or housing advice contact the York Housing Registrations team on 01904 554044 or email them at housing.registrations@york.gov.uk  You will no longer be able to access housing in York through this website from April 2022
North Yorkshire Home Choice  will continue to operate the social housing register for  the local authority areas of Craven Richmondshire Ryedale Hambleton Scarborough and Selby 

City of York  have given notice to leave the NYHC Partnership and are currently  writing to households who have an active housing application administered by them to advise of the changes and what that will mean for those persons looking for social housing in the local authority area of York.  City of York Council will be launching their own York-Only choice based letting system through a new system called Open Housing  This means from early 2022  any person looking for a property in the local authority area of York will need to re-register their interest and meet the published criteria for Yorks new social housing policy.  The North Yorkshire Home Choice partnership  will continue to be operated by the remaining partners of - Yorkshire Housing (Ryedale DC and Craven DC)  Beyond Housing (Scarborough BC) Broadacres (Hambleton DC) Richmondshire DC and Selby DC.  More information on how this may impact on your current application with either York or NYHC and what action you may need to take is available to view within our About Us pages. or by contacting the York housing registrations team directly at housing.registrations@york.gov.uk or by  calling 01904 554044